I will  only replace lampshades  if they are found to be defective or damaged. If you need to exchange the lampshade   for the same item, please email  me at or call me on 07828855676 within 7 days of delivery to arrange the return.  You must ensure you return the lampshade by a safe method of transport, appropriately packaged to eliminate risk of damage; I suggest using a service that requires a signature on receipt.The lampshade is your responsibility until I have received it safely. I will provide a replacement lampshade and refund the cost of the return postage.