FAQ

13-03-15_6986_edited-1How to order

If you have found a lampshade you would like to order please call me on 07828855676, to discuss the size, style and colour you would like. If you have a lampshade you would like me to re-produce or commission, please email me on info@juliaslampshades.co.uk with your picture and  ideas , I am also happy to talk to Business owners and large commissions.

 

70-02-03_7233Payments

I can take payment by Paypal.

 

landscape-of-collection-for-sliderTailored Lampshades

A tailored shade is made by stretching tightly a fabric to the lampshade frame, hand stitching  and fitting  a lining.  This is a more traditional lampshade the average cost for a 30cm stretched lampshade, lined and trimmed is approximately £45.00 in a cotton or satin finish. For a silk dupion finish the cost approximately £ 60.00. Pleated or gathered lampshades for a 30cm size lampshade would cost approximately £ 80.00

 

70-02-03_2926Hard  lampshades

A hard shade is made from laminating fabric onto a PVC card. The sizes for these lampshades range from 20cm Diameter costing approximately £ 45.00 to  the large 70cm costing approximately £ 90.00

 

05-10-14_7495_edited-1Recovering old frames

I would need to see the frame that needs re-covering,  as long as the frame has not with age become weak and the wires will not  bend when  I put on new fabric, it is possible to restore the lampshade.

 

FullSizeRender.jpg laceMaking a lampshade in your own fabric.

I can make a lampshade using your own fabrics, it is a  good way of using up the remnants  of fabric and have a co-ordinated look.  I can make in most fabrics, In most cases there is no problem. I do need to inspect the fabric before I take on the commission , in my experience some fabric’s fibre content  can make it unsuitable to some styles of frames. I can trim in pom poms, fringes and braid. I also line the insides of lampshades in a contrasting fabric  the choice is endless.

 

70 02 03_7609Making a lampshade  in a different colour

I have a large selection of fabrics and  silks in a rainbow of colours, please contact me at juliaslampshades@gmail.com or call me on 07828855676 to discuss colours and samples.

 

Silk Lampshade handmade

Silk Lampshade handmade

Size of the lampshades

I can make to order most sizes of lampshades for the mini shades of 5” to the very large drum of 70cm across. Please do not hesitate to contact me at juliaslampshade@gmail.com or call me on 07828855676 to discuss the options available

 

IMG_3486.JPG7Multiple orders.

I can produce multiple lampshades in the same style, colour. Some of the designs the pattern placement may vary from lampshade to lampshade; however every care will be taken to make sure each shade perfect.

 

13-03-15_6986_edited-1Choosing the size of lampshade.

These are  some general guidelines for choosing the correct size of lampshade to compliment the base.

  1. The height of the base from the bottom to just under the light fitting, should be equal to the width of the base of the lampshade.
  2. The height of the lampshade should be approximately 2/3 , the height of the base from the bottom to just under the light fitting,
  3. The base of the lampshade should be greater than the widest section of the base.
  4. The perfect sized lampshade should hide the fittings underneath

What is the best shape lampshade for the base

The best lampshade shape  is to aim to mirror the shape of the base, but column lamp bases  are an  exception because they actually suit any shape of lampshade.

 

70 02 03_7492_edited-1Checking your order

I will confirm with you all your order details for size, colour, design and style. I will also send an email for your order confirming  the details and your exact requirements.

 

70 02 03_7245Packaging.

I wrap all lampshades in cellophane, packed with card and paper around the lampshade and I always use a double walled cardboard box.

 

70 02 03_6972_edited-1Dispatch

All the lampshades are made by hand to order, so please allow up to 3 weeks from receiving  your order to dispatching.  I will keep you informed as to the progress of the order. Many of the lampshades take a lot less time than this to dispatch.

 

05-10-14_7495_edited-1Fabric Samples

Delivery by Royal Mail  is free on small fabric samples.

 

IMG_3497.JPG13.JPG56Postage

The cost for delivery is £ 6.99 for one shade  and £ 9.00 for two lampshades. But some very large lampshades I will cost separately and keep you informed as to the cost involved. For multiple orders I will also cost separately and again keep you informed as to the costs involved. I only post at the moment to England, Scottish Highlands, Scottish Islands, Jersey, Guernsey, the Isle Of Man and  Northern Ireland

 

Childrens' lampshades pirates and fairies

Childrens' lampshades pirates and fairies

Delivery information.

You will be notified by email or text when your order has been dispatched.  Delivery is made by a secure courier, You will also receive a text or email from the courier  on the day of delivery, giving you the option to change the delivery address or date of the delivery. As a signature is required on delivery you may wish to consider an alternative delivery address such as a work address. If you would like to discuss this before placing an order please ring  me on 07828855676.

  1. For orders to Scottish Highlands, Scottish Islands, Jersey, Guernsey, the Isle Of Man or Northern Ireland the carriage charge will be £11.99 (inc VAT) for all orders. For all other areas, please contact us me on 07828855676
  2. I can offer morning or Saturday delivery for an extra charge; please contact me on 07828855676 for prices.
  3. If you would prefer to collect from my premises please contact me on 07828855676 or juliaslampshades@gmail.com

I  hope you will be delighted with your purchase.

Most of my lampshades are hand made to order and are not held in stock.

 

FullSizeRender.jpg laceExchanges

I will  only replace lampshades  if they are found to be defective or damaged. If you need to exchange the lampshade   for the same item, please email  me at juliaslampshades@gmail.com or call me on 07828855676 within 7 days of delivery to arrange the return.  You must ensure you return the lampshade by a safe method of transport, appropriately packaged to eliminate risk of damage; I suggest using a service that requires a signature on receipt.The lampshade is your responsibility until I have received it safely. I will provide a replacement lampshade and refund the cost of the return postage.

 

70 02 03_7492_edited-1Returns

Please contact me for the return address.

At Juliaslampshaes  I pride myself on the attention to quality products and excellent service. However, should you, for any reason wish to return the lampshade to me, I will refund the items under my "No Quibble Returns Policy"* provided  that they are returned  in perfect unused condition and returned in their original packaging within 10 days of receipt. (Original packaging includes outer box). *THIS DOES NOT INCLUDE BESPOKE LAMPSHADES  WHICH HAS BEEN MADE TO SPECIAL ORDER, THESE I DO NOT ACCEPT RETURNS.  The return postage must be borne by you.

To discuss and arrange return of goods you are required to contact me on 07828855676 or email juliaslampshades@gmail.com

Juliaslampshades  reserve the right to charge for all carriage costs incurred. If you request I arrange collection of the goods, the return carriage, administration and re-stocking charge is FROM £17.00 inclusive of VAT.

If you prefer, you can arrange the return of certain goods yourself. You must ensure you return the lampshade by a safe method of transport, appropriately packaged to eliminate risk of damage; we suggest using a service that requires a signature on receipt.The lampshade is your responsibility until I have received it safely.

Upon receipt and inspection of the goods I  will arrange a credit refund for the product cost as appropriate, less the cost of the original postage.