Exchange

I will  only replace lampshades  if they are found to be defective or damaged. If you need to exchange the lampshade   for the same item, please email  me at info@juliaslampshades.co.uk or call me on 07828855676 within 7 days of delivery to arrange the return.  You must ensure you return the lampshade by a safe method of transport, appropriately packaged to eliminate risk of damage; I suggest using a service that requires a signature on receipt.The lampshade is your responsibility until I have received it safely. I will provide a replacement lampshade and refund the cost of the return postage.